Frequently Asked Questions

Shopping

How does checkout work?

Browse my collection in the Shop, click on the colour you like, choose the base you like, click Add to Cart button, repeat the same for other colours, then click Checkout, from there you can use the payment method you preferred. :)

Do you take custom orders?

I only take sweater quantity as "custom orders", not custom colours. Apologies!

Where else can I purchase Moondrake Co. Yarns?

You can find my yarn in few shops around United States. Please go to Retailers section for references.

Shipping Cost

How much is shipping?

I have fixed the confusion causes by shipping cost. Now, I have 4 tiers of shipping cost, as follow:

• Light Weight Shipping
  Orders from $20.00 – $50.99
  Shipping: $8.50
• Standard Shipping
  Orders from $51.00 – $80.99
  Shipping: $10
• Medium Weight Shipping
  Orders from $81.00 – $99.99
  Shipping: $14.50
• Free Shipping
  Orders from $100.00 and up
  Shipping: FREE

Business Inquiries

Do you wholesale?

Yes, please send me email at hello@moondrakeco.com for details.

Are you available for trunk shows?

Yes, please send me email at hello@moondrakeco.com for details.

Do you vend at any fiber events?

Yes, I will announce through Instagram and Facebook for any events or festivals.