Frequently Asked Questions


Shopping

How does checkout work?

Browse my collection in the Shop, click on the colour you like, choose the base you like, click Add to Cart button, repeat the same for other colours, then click Checkout, from there you can use the payment method you preferred. :)

Do you take custom orders?

I only take sweater quantity as "custom orders", not custom colours. Apologies!

Where else can I purchase Moondrake Co. Yarns?

You can find my yarn in few shops around United States. Please go to Retailers section for references.

Shipping Cost

How much is shipping?

I have fixed the confusion causes by shipping cost. Now, I have 4 tiers of shipping cost, as follow:

  • Light Weight Shipping
    Orders from $20.00 – $50.99
    Shipping: $8.50
  • Standard Shipping
    Orders from $51.00 – $80.99
    Shipping: $10
  • Medium Weight Shipping
    Orders from $81.00 – $99.99
    Shipping: $14.50
  • Free Shipping
    Orders from $100.00 and up
    Shipping: FREE

Business Inquiries

Do you wholesale?

Yes, please send me email at info@moondrakeco.com for details.

Are you available for trunk shows?

Yes, please send me email at info@moondrakeco.com for details.

Do you vend at any fiber events?

Yes, I will announce through Instagram and Facebook for any events or festivals.