Frequently Asked Questions

Shopping

How does checkout work?

Browse my collection in the Shop, click on the colour you like, choose the base you like, click Add to Cart button, repeat the same for other colours, then click Checkout, from there you can use the payment method you preferred. :)

Do you take custom orders?

I only take sweater quantity as "custom orders", but if you can't find one of my yarn bases or colours, please email or call. 

Where else can I purchase Moondrake Co. Yarns?

You can find my yarn in few shops around United States. 

What is your return policy?

Products in original condition (ex: yarn still skeined and labeled) may be returned or exchanged within 30 days with a valid receipt. 

Business Inquiries

Do you wholesale?

Yes, please send me email at hello@moondrakeco.com for details.

Are you available for trunk shows?

Yes, please send me email at hello@moondrakeco.com for details.

Do you vend at any fiber events?

Yes, I will announce through Instagram and Facebook for any events or festivals.